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<  Forest Problems and Bugs  ~  Community help?

Glowlight
Posted: Mon Feb 20, 2012 9:25 pm Reply with quote
Joined: 28 Nov 2011 Posts: 10
I made an account some time ago named Alienatéd. Clearly it was a mistake creating a username with an accent, and it's stopped me from being able to log into the community and also from being able to see my pictogram here: http://tale-of-tales.com/TheEndlessForest/register/pictogram.php?username=Alienatéd

I can however, log into the forest perfectly fine.
Any help? Thanks

- Glowlight
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Rire
Posted: Thu Feb 23, 2012 2:28 am Reply with quote
Joined: 31 Dec 2007 Posts: 114 Location: The forest, of course
Try Emailing M&A about it. They should be able to change the accent to a normal character.

I can see the pictogram on the link fine if I copy/paste it into the browser.
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Glowlight
Posted: Thu Feb 23, 2012 10:12 pm Reply with quote
Joined: 28 Nov 2011 Posts: 10
That's odd, it seems to work in IE for me but not Google Chrome.

I have tried emailing before but I got no reply? ):
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RikkaChan
Posted: Thu Feb 23, 2012 10:15 pm Reply with quote
Joined: 20 Jul 2011 Posts: 357 Location: Canada, ON.
Glowlight wrote:
That's odd, it seems to work in IE for me but not Google Chrome.

I have tried emailing before but I got no reply? ):

Yeah, Google Chrome has an issue with viewing pictos. I hate having to use Internet Explorer. >_>;;
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Raz
Posted: Fri Feb 24, 2012 11:20 am Reply with quote
Joined: 24 Mar 2008 Posts: 2862 Location: With the FuzzyRaptors
Which email did you use?
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Glowlight
Posted: Fri Feb 24, 2012 9:47 pm Reply with quote
Joined: 28 Nov 2011 Posts: 10
reception @ tale-of-tales.com

Is that the right one? Surprised
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Raz
Posted: Sat Feb 25, 2012 4:53 am Reply with quote
Joined: 24 Mar 2008 Posts: 2862 Location: With the FuzzyRaptors
O: yeah it is, weird. I don't know why they aren't responding D:
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Glowlight
Posted: Sat Feb 25, 2012 2:47 pm Reply with quote
Joined: 28 Nov 2011 Posts: 10
Oh, that's odd. Maybe if they see this topic they'll help...

Thanks a bunch anyway. Smile
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Nobuto
Posted: Fri Mar 02, 2012 8:16 pm Reply with quote
Joined: 02 Mar 2012 Posts: 1
Hello,

I'm on google translation, my English is not great.
I am registered for several months of endless forest, my email address is validated, but I can not log on the game My username has a French accent.
It may be that I did not choose the logo of my deer during registration had a loading problem, but registration has indeed been validated, my email is recognized in the database (when I trying to make a new listing, it recognizes it).

What should I do?

I post here because it seems that we have the same problem.
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Raz
Posted: Sat Mar 03, 2012 11:50 am Reply with quote
Joined: 24 Mar 2008 Posts: 2862 Location: With the FuzzyRaptors
I think the problem is due to the French Accent. Special characters tend to mess things up a bit for some reason.

You should try emailing the admins:
reception@tale-of-tales.com
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Glowlight
Posted: Sat Mar 03, 2012 3:55 pm Reply with quote
Joined: 28 Nov 2011 Posts: 10
Good luck with getting a response. D|
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Raz
Posted: Sun Mar 04, 2012 11:58 am Reply with quote
Joined: 24 Mar 2008 Posts: 2862 Location: With the FuzzyRaptors
:C yeah...I wish they'd respond more.
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Michael
Posted: Mon Mar 26, 2012 9:18 am Reply with quote
Site Administrator Joined: 07 Jun 2002 Posts: 8065 Location: Gent, Belgium
Sorry. Sometimes it takes a while for us to respond. But we do get around to it.

Of course, messages can also get lost in spam filters. So if it really takes too long, do send the message again.
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Glowlight
Posted: Tue Mar 27, 2012 12:40 am Reply with quote
Joined: 28 Nov 2011 Posts: 10
I can understand it must be a pain going through all your emails.. ;.;

Thankyou, anyway.
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Michael
Posted: Tue Mar 27, 2012 10:20 am Reply with quote
Site Administrator Joined: 07 Jun 2002 Posts: 8065 Location: Gent, Belgium
Glowlight wrote:
I can understand it must be a pain going through all your emails.. ;.;


It's not just that. It's mostly that we are very busy working. What we do is very difficult and requires a lot of concentration.
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