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| Auriea |
 Posted: Tue Sep 13, 2005 1:30 pm |
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Site Administrator
Joined: 07 Jun 2002
Posts: 454
Location: at your fingertips
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This is an older thread. Please post your issue in a seperate new thread.
In order to keep the other threads as clean as possible, please post here any problems you are having or bugs you may find. We will help you out and hopefully squash any bugs dead 
And, just to let you know, we will be releasing a new beta every week or so. The game will notify you when there is a new version available but there is no automatic patching system in place.
Have fun frolicking in the Forest! |
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| insane_cobra |
| Posted: Tue Sep 13, 2005 11:12 pm |
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Joined: 14 Apr 2005
Posts: 27
Location: Zagreb, Croatia
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| I converted a soul some minutes ago and I was finally able to see it - both before and after the conversion! Did you change something on server side or was that just a coincidence? |
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| Michael |
| Posted: Wed Sep 14, 2005 10:18 am |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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| Nothing has been changed yet. And we haven't found this bug either. |
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| insane_cobra |
| Posted: Wed Sep 14, 2005 12:09 pm |
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Joined: 14 Apr 2005
Posts: 27
Location: Zagreb, Croatia
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| Hm, I'll try to update my graphics card driver to the latest Nvidia version (currently I'm using the last version certified by my graphics card manufacturer). I'm not sure if that will make any difference, but I'll let you know. And maybe it will just work every time from now on. |
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| mwnovak |
| Posted: Sun Sep 18, 2005 2:49 am |
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Joined: 17 Sep 2005
Posts: 3
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When the client is invoked as a screensaver (launching automatically after some specified period of inactivity on my machine) and then manually quit, I always receive an error in the form of a Windows dialogue box stating the following:
Code:
THEEND~1.SCR has encountered a problem and needs to close. We are sorry for the inconvenience.
There's a place to click for "more information," which gives the following:
Code:
Error signature----------
AppName: theend~1.scr AppVer: 0.0.0.0 ModName: unknown
ModVer: 0.0.0.0 Offset: 60dcbc0e
There's another link to a full MS "error report," which I can send along if it'll be helpful.
This does not happen if I run the client through the launcher and quit in the same way.
I'm just wondering if anyone else is having the same problem, or if it's something local to my setup? Ideas? Suggestions?
I'm running the v1b2.02 client on a WinXP Pro machine. I can post more detailed specs if needed.
--MW |
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| Michael |
| Posted: Sun Sep 18, 2005 9:01 am |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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There have been several reports of this exact same error. We experience it on one of our machines as well. The crash happens when the game (running as a screensaver) has closed completely, so your preferences are properly saved and you exit the game properly as far as the server is concerned.
We haven't been able to find out what causes this crash. But solving this problem is high on our priorities list. For the moment, I suggest that people who experience this error, only run the game with the launcher. Unless you don't mind the crash. 
What version of Windows are you using? |
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| Hoborg |
| Posted: Sun Sep 18, 2005 8:26 pm |
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Joined: 05 May 2005
Posts: 73
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I found out why I'm having sound problems in The Endless Forest (the background noises and music loop and repeat at odd parts and sounds like some really bad DJ is cutting up all the sounds), and its the same reason I have sound problems in Guild Wars - my sound card and video card are on the same IRQ timing (i dont know what the hell that is other than it has to do with pci slots somehow, but i'm pretty sure thats the problem.) I havent had this problem in any other game/program besides Guild Wars and The Endless Forest, though. Its just that other games usually have an option to set sound quality to "low" and that always fixes any problems I might have (and i have updated drivers too).
Maybe just switching the PCI slot for my sound card will fix the problem. |
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| Michael |
| Posted: Sun Sep 18, 2005 10:12 pm |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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So you have a PCI video card?
And what sound card?
We're using MP3 files for many of the sounds (almost all non-3D sounds). Does your machine have a problem with that format perhaps? |
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| Hoborg |
| Posted: Mon Sep 19, 2005 2:18 am |
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Joined: 05 May 2005
Posts: 73
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No, my video card is AGP. In the device manager it says it is on "PCI bus 1" but i am not sure if that means it only recognises it a PCI or if the AGP slot is on the PCI bus anyway.
I tried both the onboard sound on my motherboard ("Realtek AC'97 Audio") and my oldold PCI sound card ("Creative AudioPCI") and they do the same thing.
If you go into the device manager and under "view" select "Resources by type" and look at IRQ timings, it shows what timing all the devices are on. My onboard sound is on the same timing as my ethernet card, and my PCI soundcard is on the same timing as my video card.
The IRQ deal is what the guild wars support database gave as a solution to my sound problem, and I get very similar sound problems in both GW and Endless Forest (with looping sounds), so I assume its the same cause.
EDIT: actually I just disabled everything else that was on my sound card's IRQ timing so it was the only one, and I still get the same problems. So maybe that's not the issue here. |
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| Michael |
| Posted: Mon Sep 19, 2005 8:10 am |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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| Sounds like a very nasty problem you've run into. You you send us (or post here) your system specifications (CPU, videocard type & brand, amount of RAM, amount of free hard disk space, Windows version, DirectX version, etc)? |
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| Hoborg |
| Posted: Mon Sep 19, 2005 7:10 pm |
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Joined: 05 May 2005
Posts: 73
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I switched the PCI slot on my sound card and it didn't really help - actually it made things worse. I tried running the endless forest with sound coming from that card and it ran terrible, at about 4 fps. I switched back to onboard sound and it started running fine again, though onboard sound gives the same bad-DJ problem.
Its probably something I have messed up with the configuration of my system somehow but I can't figure out what it could be. I might end up reinstalling windows and seeing if that fixes anything.
AMD Athlon XP 2400+
Albatron GeForce FX5200
512 MB RAM
Windows XP SP1
DirectX 9.0c
Motherboard: ECS K7S5A (sound is built in to this)
3.1 Gig free space on my system (C drive. The Endless Forest is installed on my other drive (D which has 17 Gb free space.
In DirectX I have sound accelleration set to "no acceleration" because sound tends to give me problems in various games (black + white used to crash within minutes with sound accelleration on, but that was on my old sound card) - I changed it back to full acceleration but it didnt seem to help anything.
One thing about this sound problem is that it gets a lot worse once I've opened the menu screen. I turned "music volume" all the way down because that was really really bad, but i guess the background noise gets worse at the menu screen. I can still hear sounds like birds chirping and bug noises but they play over the top of the really annoying errored sound. Also sound seems to be ok when i first start the game, but by the time i've woken up or opened the menu it starts bugging out. So i guess maybe it only happens when theres a strain on my system? |
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| Michael |
| Posted: Mon Sep 19, 2005 10:56 pm |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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During the menu, some music (in MP3 format) plays on top of the other sounds but ntohing else changes. Sounds like your system really doesn't like to play sound. Does this problem only occur in 3D games? Perhaps your graphics card is too blame?
I must say that I have a problem with sound as well in certain games when I play for a long time. Guild Wars is one of these games. After a while, and only sometimes, the sound would start to sound more and more distorted. Restarting the application or sometimes the computer fixes the problem. But I haven't experienced it with The Endless Forest yet. |
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| Hoborg |
| Posted: Tue Sep 20, 2005 6:43 am |
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Joined: 05 May 2005
Posts: 73
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Thats the thing, sound works absolutely fine in every other 3D game i've played on this machine, and i've played a lot. Halflife 2 is pretty system-intensive, i figure it would put as much of a strain on my computer as guild wars or endless forest.
Does endless forest use 3d-accelerated sound? because I think my problem might have to do with that. HL2 has a setting for sound where I always set the quality to "low" and i set sound to "low" or "no acceleration" in other 3d games I play. it usually makes them run better and fixes any problems. Guild Wars and The Endless Forest have no such option, though. I guess maybe an option to turn off sound acceleration would be a helpful addition in The Endless Forest? I don't really know how that works or what exactly "low" sound quality does, but it fixes my problems a lot of the time! |
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| Michael |
| Posted: Tue Sep 20, 2005 7:47 am |
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Site Administrator
Joined: 07 Jun 2002
Posts: 8065
Location: Gent, Belgium
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| You can turn off DirectX sound acceleration in "Start Menu/Run.../dxdiag". In the Sound tab, there's a slider that allows you to set the level of acceleration. Could you turn it off there and see if that makes any difference? |
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| Hoborg |
| Posted: Tue Sep 20, 2005 8:27 am |
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Joined: 05 May 2005
Posts: 73
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| ive always had that set to "no acceleration" but changing the sound quality in games like HL2 have still helped my performance and fixed sound problems regardless. I figured maybe the software setting overrides the directX setting, but im not sure. I suppose "sound quality" is a seperate thing from sound acceleration. |
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